Frequently Asked Questions
Is Turf Guard Guaranteed to stop the burning of my turf?
Will regular window tint work?
Will I be able to see outside?
Does Turf Guard go on the interior or exterior of the window?
How do I know how much I’ll need?
When will my order be shipped?
How much does the shipping cost?
Why does my tracking page looks stuck at "pre-shipment"?
Can I install Turf Guard myself?
What will I need for installation?
How to clean windows with Turf Guard installed?
Some of my windows have bug screens, do i need to install under the screens too?
What are the specs of Turf Guard?
Do you have installation service?
Does Turf Guard help block out people from seeing inside the house?
Are clear and white equally effective?
How can I remove Turf Guard from my windows?
I have a different question. How can i contact you?
Is Turf Guard Guaranteed to stop the burning of my turf?
Over 80,000 sqft of Turf Guard has been installed with the sole purpose of protecting turf from damaging window reflection and in every single case, the problem was completely solved. There has not been a single instance to our knowledge where Turf Guard was less than 100% effective.
Will regular window tint work?
Absolutely not. The turf is melting because of the sun's rays reflecting off of the exterior of the glass which means any solution must be installed on the outside.
Traditional window films, even if applied to the exterior will actually increase the intensity of the reflection. A dark black tint, applied to the outside of the glass will possibly help with the reflection by absorbing the sun's energy however you will almost certainly crack the glass due to how hot it will get.
Turf Guard is 100% guaranteed to solve the melting of turf from your windows reflections.
Turf Guard Clear and White are guaranteed safe on all types of windows.
Will I be able to see outside?
Yes ... the view out will be similar to a window with a bug screen.
Show below is the "Clear Turf Guard"
Does Turf Guard go on the interior or exterior of the window?
Exterior - the problem being solved is the light bouncing off of the glass and burning your turf therefore the only solution is an exterior application. Anything applied on the inside of the glass will not effect the reflection on the outside of the glass
How do I know how much I’ll need?
Start by measuring the windows you’ll be applying it to. Measure the width and height of the glass.
Once you have all of the measurements, you’ll want to determine how you’ll make your cuts. Turf Guard is available in a width of 54” x a length of as much as 50 feet.
You’ll want to arrange your cuts to make the most of the material and minimize waste.
For example: if you have two windows - one being 24” x 48” and the other 28” x 48”, both windows can be cut out from 48” of the material, since it its 54” wide … and the width of the two window total 52”
We suggest adding 1 inch in each direction to your measurements. This allows room for error and cutting during your installation. The slight overlap will allow you to cut the film to the edge of your glass, custom fitting your window.
When will my order be shipped?
We handover the rolls to USPS in 1-3 days depending on the number of orders we have in the queue. After that it usually takes 2-4 days for USPS to deliver the roll to your address. Generally -depending on your location- you should be able to receive the roll in 3 to 7 days.
How much does the shipping cost?
Shipping is FREE for all orders from USA and Canada. For other countries the shipping fee will be calculated at checkout.
Why does my tracking page looks stuck at "pre-shipment"?
For some orders USPS tracking page may get stuck at pre-shipment status even though your package is on transit. There is no need to be concerned if the tracking page still shows pre-shipment after 3 days. For some cases, signing up for text and email updates on your tracking page can trigger the tracking page to update.
Can I install Turf Guard myself?
Absolutely. Turf Guard is a perforated film, which means it has holes in it much like a bug screen. The holes allow for partial visibility out and also make for an easy installation as air is unlikely to be trapped, like it can be in traditional window film.
What will I need for installation?
You’ll only need to supply water and paper towels to clean the window before installation. A squeegee, utility knife, and instructions are provided.
How long does it last?
Turf Guard is a very durable film that is built to endure harsh exterior conditions. It will last anywhere from 1-3 years - most likely more depending on conditions.
How to clean windows with Turf Guard installed?
You can keep cleaning your windows just like how you did before installing the film. Just keep in mind that abrasive materials and cleaners that include ammonia can damage window films.
Some of my windows have bug screens, do i need to install under the screens too?
Bug screens are not typically reflective and you can choose to only install Turf Guard on the windows that doesn't have screens on. However if you are only keeping the screens to avoid reflection, we advise to consider replacing them with Turf Guard window film. Turf Guard is more durable, easier to clean and more decorative than bug screens. Also you can install Turf Guard yourself without any professional help.
What are the specs of Turf Guard?
Turf Guard does not claim to have heat rejection features therefore does not have window film specs.
Do you have installation service?
No we only sell Turf Guard as a Do-It-Yourself solution. Turf Guard has self-adhesive and since it is perforated (it has holes on it) you won't have trouble with bubbles like you might when installing a regular window film.
Can i order samples?
Yes! click here to order our sample kit
I installed Turf Guard on my windows but I still get reflection and my turf feels hot. Is it not working?
No, it is working exactly as expected. Turf Guard does not eliminate the reflection completely. It is physically impossible to reduce the reflection to zero while maintaining visibility through the glass. Even if you cover the glass with a 100% opaque film, it would still reflect traces of solar light.
However with Turf Guard, the amount of solar energy reflected from your glass is reduced to a point where it is not strong enough to damage your turf/grass. When you touch the turf/grass with your hand it would still feel warm even hot. But it will no longer get hot enough to cause any damage or discoloration.
Does Turf Guard help block out people from seeing inside the house?
Yes, White Turf Guard do.
Are clear and white equally effective?
Yes. We provide different color options for decorative purposes.
How can I remove Turf Guard from my windows?
Removal of Turf Guard is similar to a typical window film. Simply peel off the film and clean the residue with soapy water and a cloth.
I have a different question. How can i contact you?
Submit us your question here. We typically return to all your messages in a few hours in business days.